FAQ

Can you tell me more about shipping and ordering?

Please click HERE to view our shipping and ordering information.

Is my order secure?

To protect your personal information our online store uses secure-socket layer 256-bit encryption. SSL is the industry standard and the best software available for secure commerce transactions. The SSL technology works by sending all of your personal information, including credit card number, name and address information to our computer in an encrypted code. Encrypted code can only be decrypted by Pacific Coast Sunglasses, Inc. We take privacy seriously. Your information is never sold or shared.

How do I search for a specific product?

To search for a specific product enter a product number in the search window at the top of any screen and click "Go". If you do not know the exact number you can enter any descriptive term and it will displays all products that contain that term.

How do I contact the company?

Our contact information can be found by clicking the following link: Contact Info

When are products shipped?

Orders placed by 3:00 PM PST will be shipped the same day via UPS Ground. Next Day Air, 2nd Day Air, and 3 Day Select are also available. (See "Ordering & Shipping" page)

How do I return an item?

To return an item call toll free 1-800-999-9153 and obtain a Return Merchandise Authorization number from your Pacific Coast Sunglasses customer service representative. All returns must have an RMA number. Print the RMA number on the outside of package that you return to us . This procedure ensures that your return is processed as quickly as possible.

How long have you been in business?

Pacific Coast Sunglasses, Inc. has been providing customers worldwide with quality eyewear SINCE 1984.